After reading this document and signing after enrolling, I have permission to take a driver training program administered by The Next Street. I understand that the course will be conducted by a state licensed instructor from The Next Street. I release the school from liability for any accident or injury occurring while driving as a part of this program.


Age Restriction Guidelines

  • All students attending The Next Street must be 16+ to receive credit for any classroom sessions or behind the wheel training.
  • While school is in session, those under 18, can only attend 2 hours of classroom a weekday, 4 hours a weekend day, and 2 hours of behind the wheel training a day.
  • While school is out of session, those under 18 can attend 4 hours of classroom any day, and 2 hours of behind the wheel training a day.
  • Those over 18 can attend 8 hours of classroom sessions a day, and 2 hours of behind the wheel training a day.
  • You can enroll for classroom while 15, for a class that starts after you turn 16. Any classes taken while 15, you will not receive credit for.
  • Those enrolled into the Permit Prep Tutoring Course may be 15+.

Digital Classroom Guidelines

  • Participation - Students must participate in the entire 2-hour session on Zoom. Our instructors take attendance multiple times each class. Participation means responding to the instructor's questions verbally or in chat, engaging in group activities & completing in class quizzes when offered.
  • Parent/Guardian Requirement - Students under the age of 18 must be accompanied by a parent/guardian during Session #1.
  • Signature Requirement - Students under the age of 18 will need a parent/guardian to sign that their teen attended the full 2-hour session for every class taken remotely. Students over 18 must sign their signature in the Student Portal after each 2-hour session.
  • Quiz Requirement - Students will need to take and pass a 10 question quiz following each online session to prove that you actually learned the material
  • Legal Name as Display Name - Please make sure that your full legal name, as spelled on your Learner's Permit, appears on your Zoom account. If you have a nickname you prefer to be called, you can add it after a dash after your legal name. Ex: James Smith – Jim
  • Devices – Students must be on a stationary device, and it is recommended they be on a stable network. If a student is disconnected from class more than once, they will not be given credit for the class.
  • Cameras On - During class, your camera must be on and pointed towards you on a stable/steady surface. Please do not point your camera at the ceiling of other areas in your room.
  • Please Come Ready to Learn & Take Notes - You should be seated upright, in a quiet location, where you can remain focused and present for the duration of class. We recommend, and research shows, that using a physical notebook and taking notes by hand supports learning and recall.
  • Show Up and Be on Time - You must be fully present for the entire duration of class in order to get credit. One scheduled break will be given mid-class. Attendance will be taken at the start of class, after break, and at the end of class - you must be active and present during these checks in order to be marked present.
  • Avoid Digital Multitasking - We understand the pull to do things while in a Zoom meeting, like scrolling on your phone, playing games, or checking your DMs. We challenge you to focus on the class materials in the same way you will have to focus (without distractions) while driving.
  • Our instructors have the discretion to revoke attendance for any of the following reasons but not limited to: tardiness, disruption, lack of participation, technology issues, leaving early, inappropriate language or behavior for a classroom setting.

    Driving Lesson (Behind the Wheel) Policies

      1. Cancellations – Behind the Wheel lessons must be canceled at least 24 hours in advance. Lessons canceled within 24 hours of the scheduled start time will incur a late cancellation fee of $100.00. Cancellations can be made through your Student Portal or by reaching out to us at 800.732.8090 during our business hours.
      2. Tardiness - It is important that students arrive to lessons on time. Due to scheduling, instructors will not be able to make up the time missed during the lesson. Lessons that are ended early by students are also subject to fees. Late arrivals will be charged by the following fees in accordance with our fee policies:
        • Up to 30 minutes late - $50
        • Up to 60 minutes late - $100
        • Over 60 minutes late - The lesson will be canceled with a fee of $175
        • No show - $175

      5.Footwear Policy - Open-toed or open-heeled shoes are not permitted. Slippers, Crocs, sandals, platforms or any open-toed or open-heeled shoes are not permitted. We highly recommend sneakers for all lessons.

      6. Students must bring the following to every Behind the Wheel Lesson. Failure to do so will result in a fee of a $175 fee.

        • A physical permit/driving license.
        • Glasses/contacts if you have a Restriction B
        • Closed toe/heel shoes. (No crocs, flip flops, platforms, sandals, platforms etc). We suggest sneakers.

    • 7. Recording - For the safety of our customers and employees, training, and quality assurance purposes, all Behind the Wheel lessons and Road Tests conducted in The Next Street Vehicles may be video and audio recorded. These recordings are retained in accordance with public record laws.

    License Test Guidelines

      • All students wishing to test with us must complete at least 2 hours of Behind the Wheel lessons 5 or more days prior to the test date. You cannot have any scheduled classes or Behind the Wheel lessons within 5 days of your test date.
      • Cancellations - License Test must be canceled 5 days in advance so we can notify the DMV> Less than 5 days' notice will result in a $60 TNS fee and may be subject to a $40 fee from the DMV. Paperwork must be in at least 2 weeks prior to your test date.
      • No - Shows - No Shows are subject to forfeiture of the test and $40 fee from the DMV.
      • Students must bring the following to every License Test. Failure to do so will result in a fee of a forfeiture of the test.
        • A physical permit/driving license.
        • Glasses/contacts if you have a Restriction B
        • Closed toe/heel shoes. (No crocs, flip flops, platforms, sandals, platforms etc). We suggest sneakers.
      • All students retesting at TNS are subject to our retest fee of $150 + DMV fees

    Account Deactivation Guidelines

    • All students will have 24 months to complete the program they are enrolled in. After this time, the account will expire and access to outstanding services will be suspended. If a student wishes to continue using their account after the 24-month period, they will be required to pay a $150.00 reactivation fee. If a student is unable to complete their program within the 24-month period due to an unforeseeable circumstance, they may contact The Next Street to freeze their account. The account freeze will allow the student to temporarily suspend their account without incurring any additional fees.

    Driver's Education Completion (e-DEC) Guidelines

    • To receive an e-DEC you must complete the following requirements:
      • Pass all classroom session quizzes with 70% or higher.
      • Sign for all classroom sessions.
      • Have a valid CT permit number on file.
      • Have completed all required courses depending on your age.
    • Your e-DEC will be uploaded to the files tab of your student portal within 5-7 days of completion or request.

    Refund Guidelines

    • Only purchases made within the past 12 months are eligible for a refund.
      • You must pay for what was taken and used.
      • If you purchased a bundle product, failure to complete the entire bundle will result in a pricing breakdown of full priced products. You will be charged à la carte for the products.
    • All refunds are subject to a 10% processing and servicing fee.
    • Any unused single products can be transferred to a sibling.
      • Classroom can only be transferred if class has not started or attended.
      • Behind the wheel training can be transferred for any unused hours.
      • Testing products can be transferred for any unused services.

    Payment Plan Guidelines

    • Billing errors
      • I understand and agree that The Next Street is not liable for incorrect debits/charges.
      • If a balance error occurs on the student portal, The Next Street is responsible for figuring it out and correcting it.
    • Returned Payments
      • I understand that if my payment is rejected, refused, returned, disputed or reversed by my financial institution or card issuer for any reason I am responsible for any fees associated from this result. I will immediately contact The Next Street to settle the balance manually.
      • The Next Street is not liable for any overdraft, over limit, or any fees your credit card or bank may charge you as a result.

    Marketing Communication Guidelines

    • If you opt out of any marketing communications via email such as unsubscribe, or modify your email preferences, you are still responsible for adhering to the contents of those communications.

    Gift Certificate Guidelines

    Gift Certificates can be bought for any denomination and may be applied toward any of our offerings, including
    • Full Driver Education Bundle
    • 8 Hour Safe Driving Course
    • Behind the Wheel Lessons
    • License Test Services
    Gift certificates do not expire and are transferable. However, they may not cover the total cost at the time of enrollment if time has passed since purchase. They will be e-mailed to you immediately after purchase. Please notes, all gift certificates are final sale and are non-refundable.

    Inclement Weather  Guidelines

    1. Class Cancellations - When a class is canceled due to weather, you will need to schedule a new makeup class online through your Student Portal, or over the phone during office hours at (860) 631-4292.
    2. Lessons - Behind the Wheel lessons will not be automatically rescheduled. You can book a new driving time at your earliest convenience through your Student Portal, or over the phone during office hours at (860) 631-4292.
    3. Road Test - If you have a License Test scheduled, you will be notified via phone should it be canceled, and our License Testing Team will get you scheduled for another date.
    4. All classroom and driving lesson must be completed at least 5 days prior to your scheduled test date. If inclement weather pushed your class past your test date, please call us immediately at (860) 631-4292.

    I have read and understand the policies and procedures and I am aware of the penalties if they are not followed