9/29/2023, 12:42 PM: Due to service disruptions in the area, our internet and phone systems are currently down and will not be resolved until the evening. Our call center will be closed as of 1 PM and will reopen tomorrow (Saturday 9/30) at 8 AM. You can still make changes to your account via the Student Portal. We appreciate your patience and understanding.

After reading this document and signing after enrolling, I have permission to take a driver training program administered by The Next Street. I understand that the course will be conducted by a state licensed instructor from The Next Street. I release the school from liability for any accident or injury occurring while driving as a part of this program.

Age Restriction Guidelines

  • All students attending The Next Street must be 16+ to receive credit for any classroom sessions or behind the wheel training.
  • While school is in session, those under 18, can only attend 2 hours of classroom a weekday, 4 hours a weekend day, and 2 hours of behind the wheel training a day.
  • While school is out of session, those under 18 can attend 4 hours of classroom any day, and 2 hours of behind the wheel training a day.
  • Those over 18 can attend 8 hours of classroom sessions a day, and 2 hours of behind the wheel training a day.
  • You can enroll for classroom while 15, for a class that starts after you turn 16. Any classes taken while 15, you will not receive credit for.
  • Those enrolled into the Permit Prep Tutoring Course may be 15+.

DMV (Department of Motor Vehicles) Classroom Guidelines

  • All classroom sessions are taught via Zoom. Students must have a Zoom account to join.
  • You must arrive to class on time to receive credit for the session. You will not be let in if you are late.
  • After each class students will be required to sign via their student portal that they attended. An email will be sent within 48 hours of the class.
    • Students under 18 must have a parent sign.
    • Students over 18 can sign for themselves.
    • Failure to do so will result in us withholding your e-DEC.
  • Each class will result in a 10-question quiz that must be completed and passed with 70% or higher, through the student portal. Failure to do so will result in us withholding your e-DEC.
  • The following requirements must be met during any virtual classroom session:
    • Legal name on display: cannot be a nickname. EX.) James Smith cannot say Jim
    • Cameras on: must keep camera on and pointed towards you.
    • On time: must arrive on time for each classroom session. Failure to do so will result in you not being admitted.
    • Ready to learn: must show up ready to learn and take notes. Be present during the entire duration of class, as attendance will be taken multiple times.
    • Avoid multitasking: avoid looking/using other devices. Sit and attend in a quiet spot where you can focus.
  • DMV does not require that classroom is completed before getting behind the wheel.

Behind the Wheel Guidelines

  • Students must bring the following to every behind the wheel lesson. Failure to do so will result in a fee of $80
    • A physical permit/driving license.
    • Glasses/contacts if you have a Restriction B
    • Closed toe/heel shoes. (No crocs, flip flops etc). We suggest sneakers
  • We do not allow translators within the vehicles during a lesson.
  • If you need to cancel your behind the wheel lesson, you must do so 24+ hours in advance or you are subject to our late cancelation fee of $80.
  • For the safety of our customers and employees, training and quality assurance purposes, all behind the wheel lessons and road tests will be conducted in The Next Street vehicle. Video and audio may be recorded and are retained in accordance with public record laws.
  • DMV asks that all students testing for their license complete 40 hours of behind the wheel training with a licensed trainer. This can be home training or with a school.

License Test Guidelines

  • All students testing with The Next Street must complete a minimum of 2 hours behind the wheel 5+ days prior to the test date.
    • This can be in the form of a mock test or a 2 hour behind the wheel lesson.
  • License tests must be cancelled 120+ hours or 5 days in advance. Failure to do so will result in a cancelation fee of $80.
  • All required classroom sessions (including quizzes/signatures), and behind the wheel lessons must be completed 120+ hours or 5 days in advance of the test date.
  • The license test fees paid to The Next Street do not include the DMV license fees.
  • Students must bring the following to every License Test. Failure to do so will result in a fee of $80
    • A physical permit/driving license.
    • Glasses/contacts if you have a Restriction B
    • Closed toe/heel shoes. (No crocs, flip flops etc). We suggest sneakers.

Account Deactivation Guidelines

  • All students will have 24 months to complete the program they are enrolled in. After this time, the account will expire and access to outstanding services will be suspended. If a student wishes to continue using their account after the 24-month period, they will be required to pay a $150.00 reactivation fee. If a student is unable to complete their program within the 24-month period due to an unforeseeable circumstance, they may contact The Next Street to freeze their account. The account freeze will allow the student to temporarily suspend their account without incurring any additional fees.

Driver's Education Completion (e-DEC) Guidelines

  • To receive an e-DEC you must complete the following requirements:
    • Pass all classroom session quizzes with 70% or higher.
    • Sign for all classroom sessions.
    • Have a valid CT permit number on file.
    • Have completed all required courses depending on your age.
  • Your e-DEC will be uploaded to the files tab of your student portal within 5-7 days of completion or request.

Refund Guidelines

  • Only purchases made within the past 12 months are eligible for a refund.
    • You must pay for what was taken and used.
    • If you purchased a bundle product, failure to complete the entire bundle will result in a pricing breakdown of full priced products. You will be charged à la carte for the products.
  • All refunds are subject to a 10% processing and servicing fee.
  • Any unused single products can be transferred to a sibling.
    • Classroom can only be transferred if class has not started or attended.
    • Behind the wheel training can be transferred for any unused hours.
    • Testing products can be transferred for any unused services.

Payment Plan Guidelines

  • Billing errors
    • I understand and agree that The Next Street is not liable for incorrect debits/charges.
    • If a balance error occurs on the student portal, The Next Street is responsible for figuring it out and correcting it.
  • Returned Payments
    • I understand that if my payment is rejected, refused, returned, disputed or reversed by my financial institution or card issuer for any reason I am responsible for any fees associated from this result. I will immediately contact The Next Street to settle the balance manually.
    • The Next Street is not liable for any overdraft, over limit, or any fees your credit card or bank may charge you as a result.

Marketing Communication Guidelines

  • If you opt out of any marketing communications via email such as unsubscribe, or modify your email preferences, you are still responsible for adhering to the contents of those communications.

Gift Certificate Guidelines

  • Gift certificates won from a raffle can be redeemed using the code provided on the certificate itself.
    • Can only be redeemed with a Licensing Guide for proper verification.
  • The gift certificate will cover a specific amount or specific products and will not cover more. Anything added on will need to be paid for.
  • Gift Certificates do not expire, however prices may have changed by the time you redeem them. All sales are final.  

Inclement Weather  Guidelines

  • For all classroom sessions, if we need to cancel due to weather, the class will be added to the end of the program following the classroom time.
  • For all behind the wheel training, if we need to cancel due to weather, you will be able to reschedule through your student portal or over the phone.
  • For all cancelations, students will be informed before anything is canceled on their portal.

I have read and understand the policies and procedures and I am aware of the penalties if they are not followed